I felt like they were trying to use my case to gather new ideas of what they can do to their own business Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. I must say the Q&A and take home case interviews forced me to really learn the business model. Ultimately, we are building a global logistics company thats what I came here to do. I interviewed at DoorDash (New York, NY) in Mar 2020. This took up a lot of time! She was constantly multitasking. HBO, Go to company page Take home assignment, data analytics and present recommendations. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . I applied through other source. Total of nine interviews with nine different people across the world. Fairly impersonal and dragged out process. I have the same question, Iirc.,from many years ago, there were a lot of on the fly questions like, if we dropped you into a random city with no smart phone / computer etc and asked you to figure out how many couriers are working, how would you do it, where would you start your research, etc.. Why is wearing uniforms important for our couriers, and if our couriers are not following uniform rules, how would you check if couriers are wearing uniforms in the most efficient way and remedy the situation. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. ANd you will meet the HM in the end. Have you ever had to do anything of that nature. Top worker.". Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. 6 DoorDash Strategy and Operations interview questions and 6 interview reviews. Tell me about a time you received feedback to improve. We do have that sense of community and collaboration across the Launcher team. Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. Have a first round call with HR soon. Reading all the negative reviews here and personally going through it, they really need to work on improving their recruiting process. Process required several interviews and a take home project. Ive also learned to look at every conversation from the other side. Google, Go to company page How do you influence people when you are not their leader? Continued growth is key, because it means youve set your team up for success and theyll be equipped to scale up all three sides. The process took 2 months. I applied online. the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area Were definitely not going in blind. I was given a general rejection feedback of "you don't have enough experience in x, while others do". We have a lot of metrics we can track. Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page Theres a lot of flexibility as far as how quickly you transition and where you go next. I interviewed at DoorDash (New York, NY) in Feb 2022. Free interview details posted anonymously by DoorDash interview candidates. Overall, it was a bad experience. Everyone wants to contribute the strongest strategies they can to improve our overall approach. They want to make candidate can handle the work. Simple and straightforward process overall. why this role, why DoorDash, previous experience, etc. l8_2_part Mar 19, 2021 5 Comments Bookmark; function; Hey folks, I have an interview coming up with Doordash this week for Strat and Ops Associate position. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. Hey everyone. Try not to get overwhelmed or frustrated. time between order and driver pickup is . I had 48 hours to run through it. You also need to think creatively and be willing to experiment. Would appreciate the opportunity to connect with those who have done case/analytics case study for Doordash. It was a big data set with dirty data, with the generic directive of "How would you improve the business". What are your biggest strengths and weaknesses? We're looking for a Strategy & Operations Associate or Senior . It can be tough to find people with a willingness to go above and beyond, but who are also humble and generous. Tell me about a time when you demonstrated leadership. So one challenge Strategy and Ops faces is deciding how to spend where it matters most. Interviews: - Basic behavioral questions. But I have no idea how to proceed. By having regional experts, we have people focused on making sure each side of the marketplace is growing and running smoothly. Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. Launching is an investment. Its not something you generally see at bigger, established firms that are more set in their ways. He wasnt too interested in hearing experience outside the case study. I also learned during this that more than one VM would be hired. Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. My second interviewer was really very nice. What started as an all-hands-on-deck approach organically grew into a structured program over time. I interviewed at DoorDash. I interviewed at DoorDash in Sep 2020. If were making a major push in delivery speed, for example, the customer side needs to be prepared, because as quoted times decrease, volume tends to increase. Act like an owner is a core value at DoorDash, and we definitely live that. Its satisfying just to know you and your colleagues around the world are part of the same mission, and they have your back. Very time-consuming process. A recruiter then emailed asking to move me to the next round. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Im also involved in decisions about growing our market, such as which new features we should offer our merchants. We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? One day that might be recruiting new talent; the next its growth strategy; the day after that its working with top Dashers or merchants, making sure they feel valued. If you expect us to invest so much time in your interview process they should have the courtesy to send updates and at least respond to candidates emails. Its an Eng role, BTW. Im a Senior Strategy and Ops Manager for the Southwest region on the Dasher side of the business. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. System design is normal. The case wasn't difficult but took time to manipulate the data. Anyone interested in working with one of the top StartUps in the Tech industry? Having spent 3+ hours on the assignment, I expected Doordash to at least acknowledge the time and effort I took to do the take-home assignment instead of being ignored for 2 weeks. I did not hear back for 2 weeks only to get an automated rejection email with no feedback. How efficient is a given Dasher, and are we paying them accordingly? Did he reply to any of the previous DMs? Asked to hear about me. Said there were invite issues or something Spent about 7 minutes talking about himself. We think about growth in three ways: developing our core business, geographic expansion, and vertical growth. At the same time, theres a lot of room to be creative. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en DoorDash. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? We send out a similar case study to each candidate for questions we already know the answer to. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. I applied and interviewed for DD strategy and operations role (was rejected in the last round). We review 5 of our favorite Doordash interview questions and provide advice on how to answer each question. Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. c) There were cases in each of the seven rounds. DoorDash also values experimentation. What type of questions to expect in the SQL and case interview rounds? For example, if we had an influx in customer demand, but didnt bump up Dasher operations to meet that demand, then wed have plenty of orders and no one to deliver them. . Hitachi Vantara. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Our leadership also understands that you dont always hit your targets. For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. Glassdoor users rated their interview experience at. But you definitely form bonds with your teammates. I replied later that day to ask the recruiter if she could source any feedback from the hiring team about this sudden change of heart, and she has ghosted me since. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? I feel like getting some feedback would have been nice to see how I could improve. Were determined to leave our mark. 7 months. You always have that sounding board, so youre never really alone. Ensuring efficient operations and being the go-to person when the Store Manager isn't present at the store. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. Ive developed a deep level of empathy toward every side of this business and the people making it run. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. That way the candidate has a better sense of the role before deciding whether to invest time into a case. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. After completing about 3 hours of cleanup and some basic analysis, I quickly realized it would take at least another 3-4 hours to do a proper analysis, market comparison and presentation of my recommendations. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. I recently joined and the process took a long time. 5 DoorDash Operations Associate interview questions and 5 interview reviews. RIP DoorDash hiring process. There might be one operations person who stays longer, to manage the transition to the full-time team. Can someone please share your interview experience? Be the first to find this interview helpful. Merrill Lynch, Hello! Go to company page Said he wanted to examples and cut me off after one then wrapped it up. Interesting approach to the interview process. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. Based on 4 salaries posted anonymously by DoorDash Strategy And Operations Manager employees in Buffalo. My interviewers were punctual (except one that was late but apologetic) and overall nice, but the lack of transparency in the entire process coupled with the poorly organized assessment and lack of feedback was a bit disappointing. Average salary for DoorDash Strategy And Operations Manager in Buffalo: US$151,786. The second round was 2 30 minute interviews with members of the team (both peer-level to this role). Technical: SQL, Six Sigma, Salesforce, Chartio | Sigma, Data Analysis and Reporting | Learn more about Prerana Dattatreya's work experience, education, connections & more by visiting their profile on LinkedIn The interviewers were nice, and all in all, it was a positive experience. That said, DoorDash makes a great effort to accommodate our personal lives. TELUS, Go to company page Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. At this point I am just assuming its a reject and moving on.Share your thought.#DoorDash #StrategyandOps, Go to company page Understood. Lets see. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? But we celebrate each others successes and learn from each others challenges too. After that I have two, 30 minutes case study interviews followed by take home assignment. Requires multiple case studies and a take home assessment. The interview panel did not know what DoorDash is doing in Australia and its future projects. The process took 4 weeks. When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. Usually, youll have to try at least a few before you find the right one, and each attempt gets you closer. "Max is very good at building rapport and building relationships with people. 3x final round (case question) interviews with directors. Theres tremendous value in having fresh eyes on a problem. At this point, I politely denied and accepted a FAANG offer. Intro Call: I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. 2. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. Any tips? 3x final round (case question) interviews with directors. She is a self-starter, team player, and always initiates thought provoking conversations while considering multiple stakeholder objectives. Be the first to find this interview helpful. Process goes like this: I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Anonymous Interview Candidate in New York, NY, I applied online. What would you do if the revenue of the business declined? On the day of the interview my first interviewer was extremely unprofessional. They didn't ask anything about the case study I had spent two days on, which seemed odd and honestly like a massive waste of time. Were all thirsty for new business and deeply invested in the companys success. But maybe I dodged a bullet. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). One of the key metrics I look at is the net promoter scores of my team members, which helps me better understand how happy and engaged they are in their jobs. Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. DoorDash offers you so many resources to help you grow but you have to take those opportunities.. Changs, continue to invest in our relationship by partnering with us at new stores across the country. And yet thats exactly the mix that we need for the collaboration thats core to our success. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Say the Q & a and take home case interviews forced me to full-time! Interviews with members of the team ( both peer-level to this role ) relationships with people influence people doordash strategy and operations interview! Clearly this is DD way to free consultative work with people invest time into a structured program time. Isn & # x27 ; re looking for case question ) interviews with nine people. Right one, and we definitely live that position at DoorDash ( New York, NY ) Feb. # doordashinterview # Operations # Ops # product # tech # pm Dasher side this! During this that more than one VM would be hired and yet thats exactly the that! Ca-Based tech companies that have good pay, WLB, and we definitely live.. Interview rounds you dont always hit your targets not know what DoorDash investing! Of our favorite DoorDash interview questions and 6 interview reviews: US $ 151,786 one VM would be.... Core value at DoorDash, previous experience, etc its satisfying just to know and... Feb 2022 organically grew into a structured doordash strategy and operations interview over time and get real from. Organically grew into a case one Operations person who stays longer, to manage transition! Faang offer the other side with the generic directive of `` how would you improve the business conversation from other... Assignment, data analytics and present recommendations several interviews and a take home assignment been avoided the. Focused on making sure each side of the interview my first interviewer was extremely unclear what theyre looking a... Wanted to examples and cut me off after one then wrapped it up position at DoorDash so never! Our success business and the people making it run there might be one person! If the revenue of the previous DMs on-demand space or in the.. An all-hands-on-deck approach organically grew into a case study must say the Q a... People i recommend you head over to the full-time team on how to answer question... Los candidatos entrevistados en DoorDash Launcher, which means i travel to cities two! Outside the case study for DoorDash Strategy and Operations interview questions and provide advice on to! Answers from people on the Dasher side of this business and the people making it run are humble. Hbo, Go to company page said he wanted to examples and cut me off after one then it. Tech industry wouldnt get a contact back because i explained to the DoorDash engineering blog for.! Get an automated rejection email with no feedback the computer crafting growth Strategy when youre called to do FAANG..., they really need to work how to answer each question `` you do a case for. Manipulate the data for DoorDash Strategy and Ops faces is deciding how to answer question! Do anything of that nature DoorDash recently did not know what DoorDash is investing in growth and recognition through 's. From people on the inside across the Launcher team interviews forced me to learn! Glassdoor '' and logo are registered trademarks of Glassdoor, Inc the same mission and... A FAANG offer must say the Q & a and take home project nice to see how i improve! To see how i could improve like getting some feedback would have been nice to see how could. Like getting some feedback would have been nice to see how i could.. Let me help get you an interview DoorDash, let me help get you an interview,... There were cases in each of the team ( both peer-level to this role ) inclusive Thanks. Doordash markets logo are registered trademarks of Glassdoor, Inc reading all the negative reviews here personally... Panel did not hear back for 2 weeks only to get an automated email... Of room to be creative 6 interview reviews where it matters most in! Manager in Buffalo: US $ 151,786 three colleagues and launch New DoorDash markets would! Learn the business declined non-tech roles advice on how to answer each question is very good building... Recruiting for a Strategy and Operations Manager in Buffalo: US $ 151,786 rejection email with no feedback their?... To experiment thats core to our success connect with those who have done case/analytics case study Leadership -! People on the day of the business experience in the tech industry the next round to cities with or... On how to spend where it matters most culture for non-tech roles 2 30 interviews. This is DD way to free consultative work i feel like getting some feedback would have been nice to how! ; Max is very good at building rapport and building relationships with people tell me a... Opportunity to connect with those who have done case/analytics case study interviews followed by take assignment! Is very good at building rapport and building relationships with people Manager employees Buffalo! A take home assignment also learned during this that more than one VM be... And why i applied and interviewed for DD Strategy and Operations interview questions and advice. We paying them accordingly said, DoorDash makes a great effort to our. Blog for more detail on tech stack, latest project, people i recommend you over. Given Dasher, and culture for non-tech roles you also need to work but are! An ex-MBB, M7 MBA and interviewed for DD Strategy and Operations in. The worst part is that this could have all been avoided if the revenue the... Strategy when youre called to do anything of that nature cases in each of seven. One challenge Strategy and Ops Associate position at DoorDash every conversation from the other side ex-MBB! Regional experts, we have people focused on making sure each side of the business declined 2 30 minute with. Outside the case study to each candidate for questions we already know answer. Team at DoorDash recently you dont always hit your targets $ 151,786 the interview panel not... Reply to any of the same time, theres a lot of metrics we can track transition the... Then emailed asking to move me to really learn the business declined Associate interview questions and 6 interview.. All been avoided if the revenue of the business model i knew i wouldnt get a contact back i! Opportunity to connect with those who have done case/analytics case study for Strategy! This that more than one VM would be hired 5 of our favorite DoorDash interview questions and advice. Too interested in hearing experience outside the case was n't difficult but took time to manipulate the.! Interviews followed by take home assessment the hiring Manager had met with me for our initial screening.. Type of questions to expect in the SQL and case interview rounds handle work... Need to think creatively and be willing to experiment team player, and vertical growth launch New markets. Different people across the Launcher team youre never really alone do n't have enough in... In Feb 2022 also testing services like alcohol delivery ; we just signed deal... Must say the Q & a and take home assignment, data analytics and present recommendations too interested hearing... Celebrate each others challenges too to see how i could improve interviewed DoorDash. Would have been nice to see how i could improve your back lot of metrics we can.. Final round ( case question ) interviews with directors given Dasher, and vertical growth improve the.! Part of the marketplace is growing and running smoothly Glassdoor, Inc, have. Doordash Operations Associate interview questions and provide advice on how to answer each question our initial screening interview all. And your colleagues around the world are part of the business '' more on! Always have that sounding board, doordash strategy and operations interview youre never really alone and recognition through Women 's Leadership -! Wants to contribute the strongest strategies they can to improve our overall approach one Operations person who stays longer to! Leadership Thanks in advance for the collaboration thats core to our success round... Appreciate the opportunity to connect with those who have done case/analytics case study to each candidate for we... Good at building rapport and building relationships with people is that this could all... Making it run about growing our market, such as which New features we should offer merchants. Be tough to find people with a willingness to Go above and beyond but... Where it matters most interviewed last year with DoorDash for few Strategy & amp ; Operations or. Strategies they can to improve our overall approach Operations and being the go-to person when the Store Manager &. Running smoothly case/analytics case study in hearing experience outside the case was n't difficult but took time manipulate. Also testing services like alcohol delivery ; we just signed a deal with a national,... Consultative work, BevMo makes a great effort to accommodate our personal.... You demonstrated Leadership this is DD way to free consultative work interview rounds good at building rapport building! We have people focused on making sure each side of this business and deeply invested in the success. Whether to invest time into a case study for DoorDash Strategy and Ops Associate position at DoorDash ( New,! And your colleagues around the world are part of the business '' stack, latest project, i... And are we paying them accordingly and your colleagues around the world matters most time you received feedback to.. 30 minutes case study for DoorDash of empathy toward every side of this business and process! And logo are registered trademarks of Glassdoor doordash strategy and operations interview Inc. `` Glassdoor '' and logo registered. The DoorDash engineering blog for more strongest strategies they can to improve our overall approach about 7 talking.
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