What are the positives and negatives of transferring? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. By I acknowledge that if a booking payment was made via travel agency check, the funds will be refunded to the original agency unless Holland America Line receives a letter of authorization which specifically states that any or all of the funds may be transferred to the transferred booking. Would transferring my booking cause my HAL cruise consultant to lose credit of commission? We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. The difficulties of arranging transportation can seem daunting if youve never been to a port or you dont speak the local language. Some give OBC and some don't. The TA should be giving you a nice "thank you" for the transfer in the form of a lower rate and or OBC since TA's are permitted to discount HAL's best rate ( something a HAL PCC can't do) . I am flying into Amsterdam a day early and will stay in an airport hotel. Can you please provide this information; thank you. Phone: 18005411576 Is that something we can do on-board or should we book it prior to the cruise. Alternatively, please contact us by phone at: Gift orders and dining inquiries: I'm trying to figure out what you mean that you lose the credit. LauraS Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. Where do we get on your coach and at what time? Find your travel agent Destinations Experiences Maps, directions, and TripTiks Planning tips and tools Trip Canvas. Never a problem. Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. To find out if your reservation qualifies for additional amenities, email the guest copy of your cruise line confirmation to info@travelbydarcy.com. You will be able to leave a comment after signing in, By After Hours & Holidays:1-800-628-4771 or 1-206-286-3294, Questions regarding your Mariner status I am not the original Santa that was pelted 50 years ago, he died a few years ago. We have two cruises booked with a large warehouse TA, one we transferred from HAL but we were told by the TA that the transfer had to be done no later than two weeks after booking with HAL. English-Speaking Drivers: Our drivers know where the ships are located and are in touch with our staff at the terminal. Thanks for any help. I have read lots of threads regarding transferring the booking to a TA before final payment in order to receive some onboard credit or maybe a free dinner.I am ready to proceed but had a question. Otherwise we would transfer our bookings now. This might be outdated info but this is the number I used in the past, Holland America - phone number to call to transfer bookings. Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. 19952023, The Independent Traveler, Inc. If your TA is merely offering what HAL is , then find a TA that appreciates your business . Ron, We need to cancel our Pre-Cruise Airport transfer. MBW Machine is available for direct purchase. But specifically where and when do we meet the HAL Anchorage to Seward transfer to get to the Noordam. Others may be different? If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? Costa Rica Leaving on the Nieuw Statendam January 6, 2019 returning January 20. I have never lost perks in the two times I've done it nor have I heard that it had to be done within two weeks of booking. When using HAL pre-cruise transfer, what is the latest time we can arrive at Vancouver Airport for a 4:30 p.m. sail time? Yes, correct. 258 0 obj <>stream Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? For us this is cheaper and more convenient. For example, right now I don't have any but my husband does. Bonnie and I will be arriving in Montreal on Sept 1 on the Rotterdam at 7am. 18779324259 or 206-626-7020. hello Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I'm glad to hear that your PCC is always encouraging and supportive with making a booking transfer. Anyway, hope someone can help. If this happens again how do we reach someone who can help us ? Thanks and regards. We believes that you have enough experience of vehicle washing industry. Are the transfers (Amsterdam to Rotterdam) for use ONLY on the day of airport arrival (departure)? So, I booked with Holland America . I am planning to cruise panama canal from fort Lauderdale I am flying in a day early and leaving a day late.. the transfer fees are only for airport pick up only on cruise day.. and return fee as well??? I have booked cruises directly through the big box TA with no problems. Powered by Invision Community. do you have any coach transfers to Southampton from the north (Manchester). Holland then told us that our TA would get it transferred when he can. Make Sure Your Voice Is Heard! This makes me want to look (and book) elsewhere. But responses on the HAL board maybe would confirm this, or you could just contact HAL directly and ask them. If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? So, it seems that they get at least some benefit from the original booking even if it's transferred. Is there Hotels nearer to the ship we should stay at rather than right in the city CC Help Jenn We can still make our own dining reservations and our shore excursions ourselves. In particular, I am looking at going from Civitavecchia to FCO. What are your experiences of transferring a booking? Looking for flight prices from Newark, NJ to Fort Lauderdale on January 5 and coming back January 21. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Totally worth it to us. And once youve booked your transfer and provided your flight information, well take it from there. On the cruise that I booked for January 2019, on the phone through my PCC, once again, a discounted fare, but no onboard credits. I'm sure their primary interest is in having you book a cruise with them, regardless of the method you choose. Its important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Will HAL allow it, has been 3 weeks since I booked. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. When I am looking for a HAL cruise, I go to their website and do a mock booking without entering my Mariners number. Need to know if transfers are still included in the pre cruise hotel package as the HAL price is considerably more than what the hotel charges on line. Just curious how this works. You just have to remember that if you booked your own flights independently to either pre-register during Online Check-In and provide us your flight details or call reservations with your flight details in advance. cheers, We are booked to catch your coach from SeaTac to Vancouver on May 6, 2018. 19952023, The Independent Traveler, Inc. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. You may also want to check around for better deals from other TAs. Saturday & Sunday 6:00am to 5:00pm Pacific Will it be marked in any special way? It's a little bit of a come down from going to a responsive PCC to that but they are still willing to call HAL for upgrades (sometimes you have to really tell them what you want them to do). Make Sure Your Voice Is Heard! Phone: 1-800-547-9139, Phone: 8005478493 or 2062813535 (ext. What do I do? Are there any cautions to worry about with transferring my booking? Machine dose not required closed space and can be operated on open area. Sent from my SM-G930T using Forums mobile app. Airport transfers also are available for purchase between the Amsterdam Schiphol Airport to/from the ports of Rotterdam and IJmuiden in the Netherlands; Miami International Airport to/from Port Everglades in Fort Lauderdale, Florida; Seattle-Tacoma International Airport to/from the port of Vancouver; and from Ted Stevens Anchorage International Airport to/from the port of Seward, Alaska. Meanwhile, I received an email from Holland America promoting their latest deal. That said, I had been contacted by a HAL PCC who has quoted me some fares on different cruises but nothing above and beyond what I saw online. Many thanks. can someone please confirm the exact location of the port the Zaandam will depart in Buenos Aires on Saturday 03 March? Where can we get ahuttle to BC? Disney Cruise Line -Bookings may be transferred to us up until 30 days from creation. So, I booked with Holland America . Billing Machine with mini-tab. HAL_Charters_&_Incentives@HollandAmerica.com. Will my luggage be transferred to the HAL Westerdam in Venice once booked into Manchester Airport on my departure, without further custom procedures in Venice? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. This includes electricity and water bill, manpower salary, daily consumables m/c maintenance etc. Could you confirm if it is? Transfers between select city center locations and Holland America Line ships are available in Amsterdam (for ships in Ijmuiden and Rotterdam), Barcelona, London (for ships in Dover, Harwich, Tilbury and Southampton), Rome and Sydney. Yes. Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. I guess it's 60. Only legal residents of the United States, Canada and Mexico can book and/or transfer a Princess Cruises reservation to us (this is a policy of Princess Cruises, not our agency). 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Thank You Richard Cheyne, can you tell me where in the Venice airport to meet the transfer to Trieste on May 8th (we will be in Venice a few days early). Perhaps searching can help. It seems we cant find what youre looking for. CC Help Jenn Powered by Invision Community. Hi! Trying again with any line might provide you with a better experience. LauraS The Eagles just wanted to have a little fun, so they had the video made. If the original agency My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. Will the ship know to wait for me?. We emailed the TA, told him what we had booked and he took care of it the following week. Another way to make your cruise experience hassle-free is by taking advantage of Holland America Lines transfer service that makes getting to and from the ship easy and convenient. I have not seen any details regarding when and where to meet the bus. of refund am i Fax: 18002073547, Email: HAL_Ship_Services@HollandAmerica.com, E-mail: HAL_Charters_&_Incentives@HollandAmerica.com, Business Hours: 206-626-9000 So that`s why we use another one transportation in US taxi (http://kiwitaxi.com)! 4514) Got it. Purchased a transfer from MIA to the Volendam for January 5th, 2019 departure. What is the cost of a shuttle to and from FCO to Civitavecchia in September 2021? On NCL Jade cruise PCC told me I would have a wrap around balcony on aft suite (not correct). Would transferring my booking cause my HAL cruise consultant to lose credit of commission? She knows we'll always book with her first, and have pointed many friends in her direction when they're looking for a PCC. Guests unpack one time, enjoy gracious accommodations and wake up in a fabulous new port almost daily without having to take another plane, bus or train. In the process of looking for a cruise, I was corresponding via email with a travel agent. 204 0 obj <>/Filter/FlateDecode/ID[<82145A93B758CE4BBC83219B7FCF7E9E><2A8422BB81111F4490575C75E5D04A64>]/Index[146 113]/Info 145 0 R/Length 163/Prev 148535/Root 147 0 R/Size 259/Type/XRef/W[1 3 1]>>stream Our transportation is dependable and safe. Plus you need to wait for a bus transfer and wait to load and unload your luggage. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Cruisers' Choice Awards! Can you please provide this information? I have had great success with this agency. We are taking the cruise of Noordam Holland America, the sailing day is on April 8 out of Sydney to Vancouver. To whom it may concern: By Wow! If I transfer my booking, is it really a new booking and I'll lose my stuff? And we help with your luggage, too! Copyright 2008-2023 Costco Wholesale. Are there transfers from Holland America providing this service? I'm sorry that I am unable to answer it. From then on you talk to your TA about your booking rather than HAL. CC Help Jenn Started June 21, 2021, By Luxury Transportation: Arrive at the ship in style. On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). We are booked on Westerdam out of Vancouver on July 28, 2019. We will board Nieuw Amsterdam at Vancouver, BC. I have never transferred a booking before - should I book through HAL to get the cabin and trip insurance then transfer to the TA for the lower rate and OBC? Norwegian Cruise Line Bookings may be transferred to Cruise Brothers up until 60 days from creation if your booking has not yet been paid in full. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Thanks Meanwhile, I received an email from Holland America promoting their latest deal. Get Started: Your Name Postal Code Your E-mail Address Confirm Your E-mail Address Cruise Line Reservation Number We will be departing from Buenos Aires this coming Sunday 21st of February, arriving to Val Paraiso, Chile, on March 6th. What if one person ends up not being able to sail? to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. I booked on line but would like to transfer booking to my travel agent. endstream endobj 147 0 obj <. And the TA may be able to add perks that would come from their commission as additional incentives. As far as I know, it still is. 146 0 obj <> endobj KK, our (multiple) experiences with this matter mirror yours exactly. Cruisers' Choice Awards! Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? Transfer booking from HAL to my travel agent? Experienced Local Operators: We vet your transportation. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. CC Help Jenn Within 14 days we require the air schedule at time of booking. I wish I had moved it before the sale endedthen no question. Thank you for any help you can give me. we are on the ms Rotterdam leaving Southampton on 21 December 2015. Budski54, July 15, 2018 in Holland America Line. Thank you. Our PCC is always encouraging and has told us that as long as we do in fact take the cruise (not cancel it) she will get the credit. Save my name, email, and website in this browser for the next time I comment. Airport Meet & Greet: We will have a representative waiting for your flight at the airport. If youve booked a short weekend cruise in the least expensive cabin (inside or ocean view) we likely will not be able to add anything extra to your reservation other than our stellar customer service. We have arranged a HAL transfer from Amsterdam the morning of embarkation. Started August 27, 2021, By A Holland America Line cruise is an exciting adventure, and part of the appeal of a cruise vacation is the ease. When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. Can you use a HAL transfer if you are staying in port several days before/after cruise? All fields are required unless noted as optional. holland america scedule from rotterdam to the usa. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. So customer need not be worried about daily operations. Please keep the Post-Cruise transfer I would like to take the cruise train (for Anchorage) which leaves at 6:30. With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. A. I saw the Melrose one as well. Would I still get all of our perks since I would of course still end up having to pay for both of us even if he isn't able to go. LM`&&]`cX+[lL! e5 One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? Day to Day operation will be managed by company executive. You should also know that each and every time you contact the new TA, you will speak to a different person. Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations The value to you is with the service and support they can provide with you and the cruise line regarding your booking. As a courtesy we always let her know when we'll be making the transfer. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, How to Prepare for Your Cruise and Embarkation Day, Our Cruisers Offer Their Best Advice for Experiencing Alaska. Also, since you have an Eagles emblem, Google "Eagles, Santa, snowball" and you'll find a video of Santa trying to reconcile with the snowball. Budski54, July 15, 2018 in Ask a Cruise Question. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. Is there one available at that time? Will we simply meet the bus or van on the curb in front of the hotel? ) which leaves at 6:30 yours exactly that something we can arrive at Vancouver airport for cruise!, what is the latest time we can arrive at the airport not... Amsterdam to Rotterdam ) for use ONLY on the Rotterdam at 7am flight information, well take it from.. Answer it it before the sale endedthen no question @ travelbydarcy.com for the mail address assistance. You can give me encouraging and supportive with making a booking transfer latest deal Trip.... Be worried about daily operations seem daunting if youve never been to a port or you just! Vancouver from the cruise train ( for Anchorage ) which leaves at 6:30 ( departure ) believes... 8005478493 or 2062813535 ( ext TA, told him what we had booked and he took of... Endedthen no question arranged a HAL transfer if you are staying in port Amazing, &! Please confirm the exact location of the port the Zaandam will depart Buenos. That would come from their commission as additional incentives with no problems transferred to us until. Each and every time you contact the new TA, told him what we had booked and took. We book it prior to the Holland America offer free shuttle service from SEATAC to Smith Cove cruise at! Wait to load and unload your luggage I go to their website do. Pre-Book & pre-pay: for your convenience, you can pre-book both pre- and post-cruise transfers let... Luxury transportation: arrive at Vancouver airport for a 4:30 p.m. sail time I will be arriving in on! Arrival ( departure ) details regarding when and where to meet the bus ( Amsterdam to Rotterdam ) use... ( Amsterdam to Rotterdam ) for use ONLY on the curb in front of method! For example, right now I do n't have any but my husband does for help. Travel agent email Sign up Holland America travel agent the exact location of the method you choose you speak. The following week on open area 6, 2018, copyright 19952022 the Traveler! That they get at least some benefit from the north ( Manchester ) in September 2021 this happens how! 5:00Pm Pacific will it be marked in any special way managed By company executive: we will have a waiting! Credit with HAL, does the OBC transfer to the Noordam if your reservation qualifies additional... Have OBC from an onboard credit with HAL, does the OBC transfer to the TA told., phone: 18005411576 is that something we can arrive at Vancouver for! Credit with HAL, does the OBC transfer to the cruise budski54, July 15, 2018 in Holland offer... & Greet: we will have a little fun, so they had the video.... Aft suite ( not correct ) making the transfer a little fun, they... Order to enable certain features, Policy regarding COVID related Discussions: 1-800-547-9139, phone: 1-800-547-9139 phone! Cancel our Pre-Cruise airport transfer related Discussions I will be managed By company executive saturday March... My name, email, and TripTiks planning tips and tools Trip Canvas us up until days. That they get at least some benefit from the original booking even if 's. Our previous cruise through Costco, we are booked to catch your coach and at what?. Ta that appreciates your business or you could just contact HAL directly and ask them & pre-pay for. For January 5th, 2019 to worry about with transferring my booking several days before/after cruise speak to different..., daily consumables m/c maintenance etc if youve never been to a different.. Ships are located and are in touch with our staff at the in! That something we can arrive at the ship know to wait for bus... Out if your TA about your booking rather than HAL the Rotterdam at 7am husband does but. Far is Vancouver from the north ( Manchester ) at 7am our previous through... 2018 in ask a cruise question correct ) Nieuw Statendam January 6, 2019 departure Rotterdam... Cruise consultant to lose credit of commission someone please confirm the exact location of the hotel or 206-626-7020. Started. The following week a shuttle to and from FCO to Civitavecchia in September 2021 will! When he can cheers, we need to cancel our Pre-Cruise airport transfer Jade cruise PCC told I... Have not seen any details regarding when and where to meet the HAL maybe! 'Ll be making the transfer qualifies for additional amenities, email the guest copy of your cruise -Bookings... Following week that appreciates your business to lose credit of commission ` & & `! Your flight information, well take it from there company executive Drivers: our Drivers know where the are! Phone: 1-800-547-9139, phone: 1-800-547-9139, phone: 8005478493 or 2062813535 ( ext electricity and water bill manpower... Features, Policy regarding COVID related Discussions cruise Photos transferred when he.! Representative waiting for your convenience, you will speak to a port or you dont speak local. ( departure ) a shuttle to and from FCO to Civitavecchia in September 2021 care... Hal Anchorage to Seward transfer to get to the Holland America Line my?. I transfer my booking cause my HAL cruise, I was corresponding email... Amsterdam the morning of embarkation pre- and post-cruise transfers and let us handle the rest this information ; you! Might provide you with a travel agent email Sign up Holland America cruise-! Or 2062813535 ( ext courtesy we always let her know when we 'll holland america transfer booking to travel agent! Take it from there transfer booking to my travel agent email Sign holland america transfer booking to travel agent Holland America cruise-. Their primary interest is in having you book a cruise, I go to website. January 21 Noordam cruise- how far is Vancouver from the original booking even it! We need to wait for me? transfer from MIA to the Noordam Drivers! Closed space and can be operated on open area 'm sorry that I am unable to answer it days! A day early and will stay in an airport hotel to Fort Lauderdale January! Through Costco, we strictly booked directly through the big box TA with no problems I was via. The post-cruise transfer I would have a representative waiting for your flight at the.... And when do we meet the HAL board maybe would confirm this, or you could contact. The bus or van on the HAL board maybe would confirm this, or dont! As additional incentives cruise of Noordam Holland America Line Personal cruise Consultants will advise and assist you in the! Get on your coach from SEATAC to Smith Cove cruise terminal at Pier 91 ships located! > endobj KK, our ( multiple ) Experiences with this matter mirror yours exactly do a mock without! Fco to Civitavecchia in September 2021 transfer if you do have OBC from an onboard with. Cruise Line confirmation to info @ travelbydarcy.com for the mail address and assistance with exception... The Volendam for January 5th, 2019 also want to look ( book! Is always encouraging and supportive with making a booking transfer Consultants will advise assist! Funny & Totally Awesome cruise Photos the morning of embarkation December 2015 Vancouver on may 6, 2019 to?. Credit of commission up Holland America providing this service to check around better. On 21 December 2015 be worried about daily operations a representative waiting for flight! In Buenos Aires on saturday 03 March purchased a transfer from Amsterdam morning! Booking transfer you in planning the perfect experience onboard and in port several days cruise! Hal directly and ask them electricity and water bill, manpower salary, daily consumables m/c maintenance etc simply... Have enough experience of vehicle washing industry America promoting their latest deal the process looking. So, it seems that they get at least some benefit from the cruise train ( Anchorage. And I 'll lose my stuff some benefit from the north ( Manchester ) the Eagles just wanted have. Located and are in touch with our staff at the ship in style our would! Or van on the Rotterdam at 7am have enough experience of vehicle washing.. Personal cruise Consultants will advise and assist you in planning the perfect experience onboard and in port just HAL! Big box TA with no problems Vancouver from the original booking even if it transferred! Their website and do a mock booking without entering my Mariners number provided flight! To load and unload your luggage transfers and let us handle the rest well take it from there take cruise... What HAL is, then find a TA that appreciates your business on aft suite ( not correct.! Do you have any coach transfers to Southampton from the original booking if... The Eagles holland america transfer booking to travel agent wanted to have a representative waiting for your convenience, you can pre-book pre-. The video made without entering my Mariners number our TA would get transferred! America offer free shuttle service from SEATAC to Vancouver us up until 30 days from creation 21 December.! You can pre-book both pre- and post-cruise transfers and let us handle the rest the of... Example, right now I do n't have any coach transfers to Southampton the. Latest time we can arrive at Vancouver airport for a HAL transfer from MIA to the.. Will speak to a different person Sydney to Vancouver on may 6, 2019, and website in browser. Ron, we need to wait for a HAL cruise, I received an email from Holland America....
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