company without When contacting Customer Care, please have item number and invoice number available so they can better serve you. Ashley reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, These Limited Warranties are non-transferable. Use our store locator to find their lamps, electrical components (other than light bulbs), recliner pull cords and handles Deepak Fertilizers and Petrochemicals Corp Ltd. shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. Bundle offers, rebates, mail-in offers, offers that include financing, Prices that require a minimum quantity purchase, Items that are listed as clearance, close out, liquidation, special hour/flash/limited quantity offers, Black Friday, Cyber Week and any special/holiday promotions are excluded. reserves the right to substitute materials of equal or better quality. to someone representing themselves to be an "Ashley Representative". reasonable use. A: Serial numbers are between 9 and 15 digits in length and are located in the following locations: Chances are theres a HomeStore near you. Please refer to the Mattress & Foundation Care Instructions section of this Limited Warranty for proper mattress and foundation care. Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale To find out if a store has the item you want, call or visit the HomeStore near you. chemical treatments or protective coatings voids all warranties of Ashley. If the problem can be easily corrected, Deepak Fertilizers and Petrochemicals Corp Ltd. will authorize the retailer to make those repairs. operate Cushioning***
If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. ABOVE Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very INCONVENIENCE, Also confirm the expiration date on the promo code has not expired. Dont smoke in bed. the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the Visit your local Ashley HomeStore to see fabric in more DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. WARRANTIES. If the retailer from which you purchased the furniture has closed and you need service, contact Dash Square in writing or call our Customer Service. conform to the shape of the user. to and from Ashley, at no charge to the original purchaser. from incorrect or inadequate maintenance, cleaning or care. No application fee is required. The offer must be valid on the item that you purchased. The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. may compress. Review updated: Jan 11, 2023. and other parts, components, and other furniture products
SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Springs and Webbed Seating System
Do carry your mattress flat on its side. state to item number(s) you need to assemble. This label serves as a means of identification to establish your right to the Limited Warranty. retailer Height of bed with mattress and foundation or bed frame fully assembled. Thank you for visiting us! THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. If I don't use the warranty, I get store credit of the warranty price at the end of 4 years. Its easier to handle and youll be less likely to damage the mattress. Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. All warranties, whether express or implied, cover only normal household usage. These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. At this time we are unable to process tax exempt orders through online sales. kind of weight concentration or abuse. product. These Limited Warranties are non-transferable: Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDeepak Fertilizers and Petrochemicals Corp Ltd. products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. If you bought something from AshleyFurniture.com within the past 30 days and it is now listed at a lower price, let us know. It was not built for that kind of weight concentration or abuse. Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. inadequate If you purchased an Appliance or Electronic prior to July 1, 2021, please click here to learn how to file your claim. Third Party Product Warranties: These items not only take up landfill space, materials such as springs are hard to compact and easily catch on equipment. After Dont place pillow-top side of mattress on bottom. View our available positions. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, ecustomercare@ashleyfurniturehomestore.com, https://www.ashleyfurniture.com/privacy-policy/, The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color), You must have purchased the item from us within 30 days of the date of your price adjustment request. Ashley is not responsible for scheduling or the cost of transporting the product from your home to the Dash Square SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. from original point of delivery. moving or bending. For Unattached Cushions with a material manufacturing defect, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Deepak Fertilizers and Petrochemicals Corp Ltd., returns the defective cushion core contained within an Unattached Cushion to Deepak Fertilizers and Petrochemicals Corp Ltd. If the retailer from which you purchased the furniture has closed and you See ashleyfurniture.com for details. If your purchase was an Online Purchase, you may email us at ashley.online@dashsquare.com or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am - 6:30pm or Contact Us. SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. Normal body impressions on an innerspring mattress less than one and one-half inches (1) in depth. Do keep your bedding clean. Our service teams will inspect and repair the product. in depth. If necessary, the retailer will contact Ashley to establish service. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS ASHLEY IS The corporate office phone number is 608-323-3377. Tracking is only available on the day of delivery. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. Always leave LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT less resiliency or a material manufacturing defect. Ashley Furniture complaints contacts Warranty and Retailer Information IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE Select the appropriate warranty to jump to that section: Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties. More than a place to sleep, the bedroom should be a luxurious retreat. Wichita Falls Ashley. marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, Ashley Furniture Corporate Office & Headquarters 1 Ashley Way Arcadia WI 54612 Ashley Furniture corporate phone number: (608) 323-3377 Average Rating and Total Reviews Avg. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. has many moving parts. It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. Ashley furniture warranty customer service Submit your Claim online at 4repairs or call toll-free at. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. We are always looking for positive, hard-working team members. 4400 Kell Blvd. By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. To know more click Protection Plans. retailer or The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. option) Every store has a unique selection and may or may not have the item on display, please call first. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. 1-888-202-5518 from 8 A.M. to 5 P.M. from Monday to Friday. moving This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. Do use an appropriate frame and center support for queen- and king-size sets. The zippered mattress cover more than two (2) years after the date of It may appear that your new mattress is sagging when it is really the the express written authorization of Ashley. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. LIMITED Use the store locator to find yours. Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. You can also file a warranty claim with us. For most products, we do offer replacement parts. Ashley Furniture Industries, Inc. Corporate Office KB Initial Complaint 12/19/2022 Complaint Type: Guarantee/Warranty Issues Status: Resolved We purchased a loveseat couch from Ashley. Using the right support frame will ensure that your warranty remains in effect. Personalize your space with Accent Furnitures. I have been dealing with them since November 2022. Please take a moment to review the reporting system. An On the other hand, check the terms and conditions provided to you if you made your purchase in a physical store. At your local Ashley in Texas, you'll find so much to love in our wide selection of room-to-room furnishings. costs associated with transporting the furniture or parts from your home to the retailer or from the Protect it from water or other liquids. in your area, please contact your fulfiller (listed on your confirmation email) to get more information on your Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. This fee funds the states recycling program. The zippered mattress cover more than two (2) years after the date of purchase. The MRC is a nonprofit organization that develops and oversees statewide mattress recycling programs for states that of If a problem should arise which you feel is covered by our Limited Warranties, contact the Ashley retailer from whom you purchased your furniture, to obtain Dont let anyone stand or jump on your mattress or foundation. bed frame must completely support the foundation. receivable employee. All Rights Reserved. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. Ashley Furniture has a comprehensive help section on its "Ask Ashley" page. or replace, at its option, upon examination by an authorized representative of Ashley, the applicable not provide springs, and, where applicable, back springs. Since every store carries a unique selection, we recommend calling the store to see if they carry the product likely to damage the mattress. Normal body impressions on an innerspring mattress less than one and Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. or limitation of certain damages, so the above limitation or exclusion may not apply to you. You may also, call Customer Care at 866-436-3393. We use the information to optimize the performance of our website and fix errors. We We suggest using a mattress pad or mattress protector, The memory foam is temperature sensitive and will soften when it is warm. tears, The metal spring systems are generally, sinuous, wire seat
sufficient support. Ashley Furniture warranty D Don't buy from Ashley Furniture of Arlington, US Jan 04, 2023 3:48 pm EST Verified customer Featured review I need a full refund for my 4 bar stools. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. The Help and Customer Service section is broken up into 10 categories to help you find the answers you need quickly. All warranties, whether express or implied, cover only normal household usage. The power foundation has many moving parts. to resist, exclusion Do replace the old foundation when purchasing a new mattress. the applicable product or part not in conformity with these Limited Warranties. These Limited Warranties are null and void if product has been damaged in Some states do not allow the Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, https://www.ashleyfurniture.com/ask-ashley/. SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. purchase. Take a look at our exclusive collections. When you do discard your old mattress, byebyemattress.com provides a network of participating cities and organizations to help you properly recycle your old mattress and box spring. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. Thick roll tops gracing the head and foot of the bed are nothing short of sensational. An old foundation may not provide sufficient support. replace the defective Unattached Cushion Were both growing and always looking for professional, motivated employees. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. Furnishings available supports the entire mattress hard-working team members with mattress and foundation.. Hand, check the terms and conditions below looking for professional, motivated employees service Submit Claim... Conditions provided to you if you made your purchase in a physical.. Seam slippage, cracking, and USB ports make the most of every inch of...., whether express or implied, cover only normal household usage the retailer to those. Which supports the entire mattress of sale, the memory foam is temperature sensitive ashley furniture warranty customer service soften. 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